Question 1

1.	What is counselling and how can it help me?

Accepted Answer

Counselling offers a safe and supportive space to heal, be heard, and explore your thoughts, emotions and experiences without judgement. Whether you're navigating grief, anxiety, sexuality, family conflict, major life transitions, body positivity, or trauma, counselling helps you gain clarity, develop helpful coping strategies, and channel your inner strengths.

Question 2

2.	How do I know if counselling is right for me?

Accepted Answer

If you're feeling stuck, overwhelmed, or struggling with your mental health or relationships, counselling can provide support, guidance and tools to cope. Even if you're hesitant to start, a first session can help to clarify if it's a good fit for you.

Question 3

3.	Are sessions confidential?

Accepted Answer

Yes, our sessions are confidential, with the exception of evidence of clear and imminent danger of harm to self and/or others. It is legally required to report this information to the relevant individuals responsible for ensuring safety. Confidentiality boundaries are always discussed with the client, should any boundaries need to be crossed.

Question 4

4.	How do I book a session?

Accepted Answer

Book a session directly through the website, or via email.

Question 5

5.	What should I expect in my first session?

Accepted Answer

Your first session is a gentle introduction — a chance to get comfortable with each other, talk about what brings you to counselling, and set goals that feel right for you. There’s no pressure or expectation — just a welcoming space to begin your journey at your own pace.

Question 6

6.	How long are sessions and how frequently should sessions take place?

Accepted Answer

A session is typically 50 minutes. Weekly or bi-weekly sessions often allow for the most progress in counselling, however the frequency of sessions is completely up to you and your schedule and needs.

Question 7

7.	What is the cancellation policy?

Accepted Answer

I completely understand that things come up, but I ask that if you need to reschedule or cancel a session, please give at least 24 hours’ notice. To respect both your time and others waiting for appointments, sessions cancelled with less than 24 hours’ notice will be charged in full.

Question 8

8.	What types of counselling do you offer?

Accepted Answer

I offer a range of services to meet different needs:
Individual Counselling: A safe, accepting space to explore emotions, strengthen coping skills, and build self-awareness.
Couples Counselling: Support for partners who want to communicate more effectively, rebuild trust, or deepen connection.
Group Counselling: Guided sessions focused on shared experiences such as anxiety, grief, or major life changes — offering collective support and insight.
Workshops & Talks: Interactive sessions for schools, workplaces, and community groups on topics like mental health, self-care, and ADHD.

Question 9

9.	How many sessions do I need to attend?

Accepted Answer

The number of sessions is different for everyone. We will discuss this together with your goals and needs during our first few sessions and adjust as necessary. Counselling is often a short-term space for support and reflection, so the number of sessions may range from 3-12 depending on the complexity and depth of your emotional work. We will always move at a pace that feels right for you.

Question 10

10.	How can I make payments?

Accepted Answer

Payments can be made easily online after each session. You’ll receive an invoice via email for your records. Many medical aid schemes offer mental health benefits, though coverage varies. If you’d like to submit a claim, please contact your medical aid provider directly for assistance.

Frequently Asked Questions

1. What is counselling and how can it help me?

2. How do I know if counselling is right for me?

3. Are sessions confidential?

4. How do I book a session?

5. What should I expect in my first session?

6. How long are sessions and how frequently should sessions take place?

7. What is the cancellation policy?

8. What types of counselling do you offer?

9. How many sessions do I need to attend?

10. How can I make payments?